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Association Marketing

BAM! (Better Association Marketing)

Tools and insights to help associations get the most out of inbound marketing to retain members and grow revenue.


Blog Feature

By: Emily Nash
January 25th, 2021

Here’s perhaps the understatement of the century—sometimes email templates can be fussy. Who's with me on this?

I think it's fair to say that, regardless of the platform, as marketers we've all peeled back the HTML veil to try and retrofit and/or augment our templates.  We know what we want for our organization and our brand. We also know that sometimes technology just doesn't bend that way.

Understanding that time spent on marketing strategy versus template rewiring is always a better bet, we've created what we call the "Template Pak" for one of the leading email automation platforms we offer, Adestra.

Blog Feature

By: Nicole Crilley
November 19th, 2020

We’ve all been there. With deadlines to meet, emails to send, and content to push out, it’s easy to feel like we’re treading water. We all have good intentions at the beginning of the year to define our overall strategy, only to find ourselves mid-year buried under our communications calendar.

From newsletters to event announcements to membership status reminders, email is a critical piece of your overall strategy. You’ve invested time and resources into selecting the right tools for your organization and you’re paying attention to your email engagement metrics, but are you leveraging the full functionality of those tools and reports to push the needle on your numbers?

If not, we get it. That's why our team of digital experts has created a holistic, hands-on learning experience to help you elevate your email program with industry best practices. Introducing HighRoad Email Edge.

Your solution to making a difference amongst the clutter. 

Blog Feature

By: Adam Higgins
March 6th, 2020

We’ve all been there as consumers. We go to a website, place an item in our shopping cart, and then decide “Eh, maybe not. At least not yet.” We leave the page, we think on it for a few days, and maybe we come back or maybe we don’t. Maybe you’ve been on both sides of that situation, both as a marketer and a consumer.


As a marketer, you’re keen to get those people back, to reel them in, and to encourage them to complete their transaction. In the association world, this concept of “shopping cart abandonment” can become quite a bit more complex. Not only do members and customers place items in their shopping cart to purchase or abandon, they also may start taking an online course but neglect to complete it, or maybe they’ve taken the first step in an certification application but left it without finishing.  Conversion Capture, an Adestra add-on feature, is a solution that enables you to capture these individuals and market to them in a very specific way. 

Blog Feature

By: Adam Higgins
February 25th, 2020

There are many layers to our goals as email marketers. We want to craft well-written, high-impact messages. We want to send those messages to the right people at the right time. We want those people to actually read and engage with our messages. Thanks to standard reporting on most email systems, we have a pretty good handle on how well we’re doing with these goals. These four main KPIs (total sent, total received, total opens, and total clicks) have long been the standard for measuring the success of our email campaigns. However, these metrics don’t capture the overarching goal behind most email campaigns.

Blog Feature

By: Jason Green
February 12th, 2020

Oh, the dreaded "Unsubscribe" button. If you’re in charge of your association’s email marketing efforts, it’s the one link that you’re praying your members and prospects don’t click. After all, your emails contain valuable information about upcoming programming, industry insights, and ways to become more involved in your association. So, when they do click on that button to opt out, their connection to you can start to fizzle. Since the 3 Cscontent, community, and communicationis the intangible "product" that is membership, this disconnect can negatively impact your retention numbers. 

Blog Feature

By: Jason Green
August 26th, 2019

When we think of spam, we usually think of tacky emails with dubious offers of cheap pharmaceuticals and foreign lotteries. You might think that your association’s emails are far too professional to ever end up in a spam folder.