
By:
Nicole Crilley
April 19th, 2022
For associations, non-profits, and member-based groups—whose cornerstone value comes in the form of communication, content, and community—this 1:1 member communication is a must-have for marketers.
The ability for members and customers to control the content that they receive, specifically through email, is invaluable to their satisfaction and your bottom line.
Cue the Email Preference Center (EPC)—a centralized location where users manage their communication preferences and topical interests.

By:
Emily Nash
April 1st, 2022

By:
Aimee Pagano
March 18th, 2022

By:
Aimee Pagano
February 24th, 2022
Content is even more meaningful for associations because the general value prop for most organizations comes down to the 3 Cs: communications, communities, and most importantly, content.
From this perspective, content becomes the fuel for the entire operational engine, from marketing to sales to programming.

By:
Nicole Crilley
February 3rd, 2022
Whether you’re setting annual performance goals, making changes to association programming, or moving into a new membership service, no decision should be made without first examining the previous years’ data.
Oftentimes, associations will entrap themselves in the mindset of establishing long-term marketing or membership-service objectives with just a “gut feeling.”
Lucky for you, your association may have been collecting useful information through their association management system (AMS), customer relationship management (CRM) software, or data management tools without even realizing it.

By:
Maneesha Manges
February 1st, 2022
Ashburn, VA - February 1, 2022: HighRoad Solutions is pleased to announce the promotion of Adam Higgins to Chief Technology Officer (CTO) and Maneesha Manges to Chief Experience Officer (CXO), effective January 1, 2022.