content-social-digital-marketing
By:
Suzanne Carawan
February 18th, 2015
My industry colleague, David Martin of ERA, introduced me to the concept of R&D--rip off and duplicate. As an association exec, he has provided great insight into how pressed for time he is and how much pressure he's under to constantly produce perfection. With a career spent in companies constantly seeking the almighty hockey stick growth curve, I can certainly understand the need to repurpose and utilize templates and tools that will help me speed my pace.
By:
Stephanie Sloan
January 22nd, 2015
As more and more of association's marketing budgets move toward digital, the need for technical marketers is increasing. Likewise, as more of marketing moves to inbound methodologies for acquisition purposes, the reliance on technology to provide accurate data increases. The resulting codependency requires that marketing and technology departments learn to work effectively together. MarTech to the rescue!
By:
Suzanne Carawan
November 14th, 2014

The Blue Ocean Strategy contends that innovation is not an ad hoc, unpredictable occurrence; in contrast, the authors contend through their research that it can be a learned & managed process. Further, the Blue Ocean Strategy and associated framework methodologies provide us with a clear pathway as to how to learn how to be continuously innovative in our approach. When faced with the need to differentiate, the Blue Ocean Strategy mindset tells us that we need to stop commoditization and looking for ways to cut costs to maintain our current margins and instead, look outside--to the blue ocean--to realize how we can tap into new markets that yield huge potential.
By:
Suzanne Carawan
November 6th, 2014
BE AN ORDER MAKER NOT AN ORDER TAKER:
According to this year's Inbound Marketing conference, HubSpot stated that only 20% of today's professionals have the requisite digital marketing skills needed to be successful in their jobs. That means that 80% don't have them and are looking to the 20% to help them out.
A few notes on this:
1) HubSpot did not say "digital marketing skills" to just mean a person relegated to a communications or marketing position. They meant digital marketing skills for everyone. That means U Mr. or Ms. Executive Director, Board Member, VP Events, Professional Development, Membership & Publications!
The big takeaway is that while you may not be responsible for executing a digital campaign, you better well understand what's possible.
2) Associations lack digital capacity today. How do we know this and can state this with such certainty? Well, because we answer support calls and field support tickets all day long from hundreds of associations and we can see the areas where gaps in education exist. We're aiming to try to help organizations build capacity through our November 19th Digital Training Workshop Day.
3) If you don't get digital, you aren't going to get consumers. We seem to want to skirt the issue and not take the time to really understand what today's consumers want and more importantly, how they make buying decisions. I hate to be the bearer of bad news, but your blast email is actually not the reason that people decide to take action so if you're wondering why you're seeing decreased open rates and engagement is harder to come by, well, it's probably because you're taking a whole lot of action on your side, but you aren't sending meaningful messages or presenting a value proposition that the email recipient actually cares about.
4) Finding a job, getting promoted and being able to bridge into 2015 requires digital. Why do I know this firsthand? Because HighRoad is hiring across a variety of roles and we are getting hundreds of resumes. What's the first thing we do regardless of job role? Look you up on Google, Twitter, Facebook and Instagram. If we can't find you, if you aren't actively involved and can prove that you're in the mix of today's online world, you're put into the digital pile on the left--meaning, you're not even a contender.
This is a hard hitting reality for many an association professional who sees any aspect of digital--email, social, mobile--as "not their job" or "what marcomm does". The problem with this is that digital isn't just a role anymore, it is a mindset. And if you don't know it, you don't get it.
By:
Stephanie Sloan
October 27th, 2014
HighRoad folks are back from sunny Orlando, Florida where they attended the 2014 Aptify Users Conference! Congratulations to HighRoad clients, Rachael Bell and the rest of the staff of the New Jersey Society of CPAs who were the 2014 Innovation Award winners! The Innovation Awards showcase Aptify users who have created innovative solutions to meet the needs of their associations and members. NJSCPA implemented HighRoad's Newsletter Xpress+ and they are now living the dream--benefitting from email marketing vs. being tortured by it! We're proud to partner with them to create innovative digital marketing solutions for associations!





