Change is coming, but that’s nothing new, we’ve known that since, well, forever. However, within the current tide of change, associations must decide if that change will be the long hoped for type of change that Sam Cooke sung about or if it will be the change that steamrolls its way through our organizations. That’s what this year’s Aptify conference was all about. Specifically, embracing technology to lead and harness the power of change. One key theme that stuck out, was that not only do members expect things at their fingertips, so do employees. This fact was highlighted in Jamie Notter’s (Author of “When Millennials Take Over”) keynote speech about millennials in the workplace – “The Power of Millennial Alignment”. It isn’t enough anymore to know what members expect and to kindly say “we’re working on it”, we must be able to deliver what they want when they want it (and when do they want it? NOW, of course). That’s where technology partners like HighRoad come in. Partners in the association space are working alongside associations to harness the power of technology to deliver member services and respond to member needs.
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