Serving on the executive Board of:  

Certified by The Josephson Institute of Ethics

Executive Etiquette Subjects:

Business Ethics
We’ve suffered more business scandals in the past 5 years than in the previous 5 decades. Lapses of integrity affect all of us and there is no industry that can afford to cheat, manipulate, mislead, or risk tarnishing its reputation by engaging in deception. Sadly, many adults are so unacquainted with honest decision making that they believe they are acting in the best interest of their companies when, in fact, they are committing serious ethics infractions. Learn to develop prevention mechanisms, generate a commitment to ethics beyond compliance, overcome employee cynicism and learn the tools of Ethical Decision Making. Here is a chance to take your own ethical pulse through a series of exercises and discussions intended to inspire you to lead your own organization to higher ground. Most class materials are from The Josephson Institute of Ethics, Los Angeles, CA.
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Interpersonal Office Skills
Learn how to improve your relationships with co-workers and management. Consciously work to maintain a positive attitude. Learn how to manage “cubicle” etiquette, revisit the boundaries of how men and women should interact in the workplace. Become aware of what constitutes “workplace privacy” and learn to manage cell phones, beepers, e-mails and water cooler gossip.
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Administrating & Attending Business Meetings
Learn how to effectively plan and lead a business meeting and discover the courtesies of attending a business gathering. Think of your purpose, plan who will attend, keep things on track, encourage full participation, and learn how to cope with the inevitable oddballs and unplanned problems. For those attending meetings, realize the importance of responding to the invitation, be punctual, and consider greeting and being seated with other participants.
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Business Dining and Entertaining
This is, by far, the most popular of the courses offered in our business protocol curriculum. Certainly learning to dine correctly lends polish to your professional image, but learning correct table comportment is a skill that is beneficial in all social settings, not business exclusively. Business entertaining is a multi billion-dollar industry because business leaders know that, in most cases, this effort turns them a large profit. In most cases, people tend to let their guard down at the table and reveal their most authentic selves, which is why many savvy business people reserve judgment on a potential client or employee until after they have shared a meal together. This course takes you, literally from soup to nuts. Never drink someone else's beverage, eat your neighbor's bread, hold your silverware incorrectly or fumble over a particular food or situation. Table etiquette, once learned, is a skill that lasts a lifetime and enhances your image and confidence. (This course runs a full two to three hours depending on menu selection).
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Conflict Management:
Unresolved conflicts spell t-r-o-u-b-l-e for your organization. You can learn the fundamentals of negotiating. Investigate whether the conflicts you are enduring are a result of the organizational structure or the consequence of competing personalities and values. Are you out there suffering in the trenches? Acquire key strategies for moving toward viable resolutions.
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Business Wardrobe
Today, more than at any other time, professionals have a huge range of choices when it comes to business apparel. Each industry invites a distinct dress code; is yours dress down casual, Wall Street starched or something in between? Learn some tips for accessing what is correct and appropriate and remind yourself of what is unpardonable under any circumstances.
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Being Assertive without Being Offensive
It’s an art to be able to stand up for yourself without belittling others or violating their boundaries. If you can communicate your positive and negative feelings honestly and directly you will appear more self confident, trustworthy and will be taken more seriously. Learn the strategies to master this delicate balancing act.
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Team Building
How can we avoid the back-biting, gossiping, grudges and politics that go on in offices and organizations across the country? Finding common ground of course! Exercises and conversations devoted to understanding the impact of honest, courteous business associations bring even the most cynical personalities into better relationships with the people on their teams. Hands on tips for conflict resolution.
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